If you need help solving the most serious production issues or want to improve equipment performance, we're ready to help. Our specialists will provide technical consultations on-site or remotely, depending on the specific needs.
REMOTE SUPPORT OPTIONS
Our remote support services will help you optimize your control system, improve overall equipment effectiveness (OEE), and reduce maintenance costs. We can help identify and resolve issues before they occur and fill any skill gaps in your staff.
TechCo nnect Support
By partnering with Rockwell Automation, we can provide you with TechConnect℠ contract support, which means your facility can have unlimited access to Rockwell Automation's global network of technical support and resource centers.
Key features of this service:
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Software support and updates
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Access to comprehensive online support
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Get real-time telephone support
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Access to the knowledge base
TechConnect offers you four levels of support to meet your needs:
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Self-Assist
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Product Support
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System Support
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Application Support
For more information about TechConnect, read the brochure or call us.
