
A comprehensive thin client from the control room to hazardous areas
Robust construction
Pepperl+Fuchs's Flat Industrial Client Terminals (BTC) are supplied in a rugged, sealed IP4x enclosure. The compact, reinforced aluminum housing is designed for the harsh conditions of process plants. With an extended temperature range of -20 to +60°C and a fanless design, the BTC can be installed in cabinets, drawers, or containers with extreme temperatures.
Long-term availability
Industrial thin client users benefit from long-term hardware and software availability. The thin clients are built with industrial components designed for long-term production and high reliability. The preinstalled RM Shell 5 VisuNet software is based on Microsoft® Windows® 10 IoT Enterprise LTSB, a long-term support platform from Microsoft.
Ultra HD
Pepperl+Fuchs has optimized the BTC12 for use with the latest display technology. The new version comes with two DisplayPort™ connectors for connecting Ultra HD monitors with 4K resolution at 60 Hz.
RM Shell 5
The pre-installed VisuNet RM Shell 5 firmware simplifies configuration and setup of flat-panel clients—initial setup of the BTC12 and BTC14 takes just a few minutes. And with the optional VisuNet Control Center software, users can efficiently and conveniently configure and manage all VisuNet flat-panel clients.
Built with a safety margin
Explosive atmospheres, harsh conditions, extreme temperatures—the process industry poses unique challenges for people and technology. Pepperl+Fuchs's flat industrial client devices are designed specifically for harsh industrial environments and provide reliable virtualization.
The new BTC14 device and the well-known BTC12 and BTC01 devices withstand high temperatures, shock, and vibration, operating reliably even in the most challenging conditions. The ruggedized BTC14 and BTC12 clients provide users with the widest possible installation options.
The new BTC14 device and the well-known BTC12 and BTC01 devices withstand high temperatures, shock, and vibration, operating reliably even in the most challenging conditions. The ruggedized BTC14 and BTC12 clients provide users with the widest possible installation options.
Technology with an eye on the future
The BTC12 comes with two DisplayPort™ ports for connecting Ultra HD monitors with 4K resolution at 60 Hz. This allows you to monitor everything that's going on. The DP++ feature allows users to connect HDMI monitors with a passive DisplayPort™ adapter. The widely acclaimed BTC01 even supports quad monitors and can display information on four Full HD screens.
In addition, the BTC12 model uses modern interface technology:
Comparison of BTC14 and BTC12
- Dual Gigabit Ethernet for network redundancy
- Serial interface connector for connecting legacy external devices
- 4 USB ports for connecting modern external devices
- Wide-range 16-28VDC power input for offices and industrial areas
BTC14![]() |
BTC12![]() |
|
| Interfaces | 4x DisplayPort; up to 4x 4K | 2x DisplayPort; up to 2x 4K |
| CPU | AMD Ryzen Embedded V1202B | Intel Apollo Lake N4200 Series |
| RAM |
4 GB DDR4 (Standard) 8 GB DDR4 (Optional) |
4 GB DDR3L |
| Frame | Aluminum chassis |
Aluminum chassis |
| IP protection | IP4x |
IP4x |
| Operating temperature |
From -20 °C to 60 °C |
From -20 °C to 60 °C |
| Installation option |
Desktop, wall, DIN rail, VESA mount |
Desktop, wall, DIN rail, VESA mount |
| Mechanical safety |
All ports are discharged and "blocked" |
All ports are discharged and "blocked" |
| Cooling method |
Passive cooling, heat-dissipating case |
Passive cooling, heat-dissipating case |
| Certification | CE and FCC for access to European and US markets |
CE and FCC for access to European and US markets |
| Firmware |
RM Shell 5 |
RM Shell 5 |
Easy configuration using RM Shell 5
To simplify the installation and configuration of the flat industrial client device, VisuNet's proprietary RM Shell 5 software is pre-installed and configured. This software allows you to quickly and easily deploy BTC devices. The latest generation of RM Shell is based on the Microsoft® Windows® 10 IoT Enterprise LTSB operating system with long-term security updates from Microsoft. Furthermore, RM Shell 5 comes with integrated security mechanisms that provide reliable system protection against malware and viruses.
Pepperl+Fuchs' proprietary RM Shell 5 software is available for every VisuNet device. It supports flat-panel industrial client devices in process industry plants—from BTCs in the control room to remote monitors in Zone 1/21. The VisuNet Control Center centralized management software allows plant operators to configure, monitor, and efficiently manage all devices from a single, central location.
VisuNet RM Shell 5 Features
- Configuration and setup in minutes
- Based on Microsoft® Windows® 10 IoT Enterprise LTSB
- Built-in security mechanisms to reduce risks
- VisuNet Control Center software for efficient centralized management
- Available for all VisuNet devices from Pepperl+Fuchs

