Global supply chain update, response measures, and lead time extensions for select Rockwell Automation products

Our global supply chain plays a critical role in serving our partners and customers. We, along with many industries and customers, continue to experience widespread supply chain disruptions caused by the pandemic. As I discussed previously, ongoing supply constraints related to component shortages and related issues continue to impact our business. These market conditions have led to more frequent changes to lead times for purchase orders and extended lead times for some products.

We understand the inconvenience and frustration this causes for our customers. We also understand the importance of providing accurate lead times and timely updates as quickly as possible, given the dynamic nature of our supply chain challenges. Therefore, we are adjusting delivery times to reflect our current reality, while also conducting ongoing reviews to keep you informed.

For the foreseeable future, we will continue to regularly update and provide transparency on production lead times for our partners and customers.

• The deadlines will be adjusted based on the order fulfillment time—from order placement to delivery. Production times take into account the current schedule delay and incoming deliveries.
• We will monitor and adjust finished product lead times every two weeks (either upwards or downwards) to ensure we accurately reflect the real state of our supply chain. This will help us, our partners, and our customers manage current market dynamics.
• Our goal is to return to normal supply and delivery times as soon as possible.

In addition to increasing transparency around delivery times, our team has taken the following actions:

• Increasing global capacity to create additional reserves where needed
• Scaling resources across our manufacturing facilities while maintaining security
• Finding flexibility in our supply base where possible, particularly with our largest suppliers, to help support our most critical areas of operation
• Adapting logistics to provide additional cargo capacity
• Minimize accelerations, considering acceleration only under the following circumstances: (1) manufacturing disruptions, (2) orders related to COVID-19 vaccines and testing, and (3) orders related to government mandates.
• Accelerating the throughput of our distribution and order fulfillment departments to create redundant capacity
• Increased customer support resources, including a global cross-functional team comprised of plant, operations, and regional leaders with dedicated resources to resolve issues, particularly for large orders and critical needs.

Thank you for your continued partnership and collaboration. We remain fully committed to investing in a resilient supply chain and ensuring operational efficiency, despite the challenges we all continue to face.

Ernest Nicolas
Senior Vice President and Chief Supply Chain Officer
Rockwell Automation

---

Rockwell Automation Product Lead Times

Product information provided is in calendar days for those individual products that may experience delays due to ongoing supply constraints caused by component shortages and related issues.

Find out the deadlines


NOTE: This table will be updated every two weeks.